Fees

Our charges for the Business Rates service are straightforward. They are performance based only and are calculated as a percentage of the rate liability saved with the proviso; "No financial savings - No fee." There are no up front fees or survey fees and we only invoice you after you've received your savings. It's as simple as that!

The fee percentage is agreed at the initial meeting, once we know all the facts and have assessed the savings' potential of the premises. We confirm everything in writing and send you an instruction form for your signature.

Additional appeals for extra work to gain further reductions in rates liability, for example: temporary reductions due to building or road works, transitional certificates or back dating of appeals etc., that generate additional financial savings - would be billed at 25% of the total savings.

All fees are exclusive of VAT and out of pocket expenses. The above fees do not cover representations to the Valuation Tribunal or to the Lands Tribunal. We always agree your approval beforehand of additional fees.

Complaints Procedure
In accordance with RICS Conduct Regulations, you can request a copy of our complaint procedure at any of our offices.