Four Simple Steps To Your rating Apppeal

You engage us on a "no savings - no fee" basis. If we do not reduce your rate liability you do not pay us anything. If we do, then you only pay us a percentage of the savings we secure for you.

Even better, you only pay us when your appeal has been concluded and the savings made.

So, how do you get started and what is involved? There are four simple steps:

1) You call us free on 08000 710 014 to discuss your current rate demand or email us and we will contact you. Alternatively, fax us a copy of your current rate demand on 01293 - 440065 (Crawley office) or 01753 - 747421 (Slough office) for an objective initial assessment - with no strings attached.

2) If we believe there is potential to challenge your rating assessment, then we will visit you to inspect your building and to allow you to decide whether you are happy for us to act as your agent. At that point we will agree our terms of engagement with you in writing. The sooner we receive your instructions, the closer you are to your refund!

3) The rating appeal process commences with a proposal made in writing and served on the Valuation Office Agency. It will be a matter of some months whilst the appeal is held in the VOA's queue and then negotiations will commence. Your case will be really strengthened by examples of helpful Tribunal precedents and comparable settlements from our extensive case library. This enables us to negotiate the lowest revised assessment for you.

4) Savings! Once the Valuation Office Agency transmits the revised Rateable Value to the Council then the refund can be processed. We will check your revised business rate demand and make sure you have received the correct savings and any interest owed to you. Only when these savings have been received do we invoice you.